Privacy Policy for Users

Your privacy rights and personal data protection explained

This policy is effective as of December 29, 2025, and may be updated periodically to reflect regulatory changes.

How We Collect and Use Your Data

We collect minimal personal details needed to deliver services and improve user experience while safeguarding your privacy at all times. Information is never sold to third parties.

  • Basic contact information you provide
  • Technical data like device type
  • Session logs and usage statistics
  • Communication preferences
  • Submitted forms and feedback

Collected data is used strictly to answer your queries, improve our processes, and enhance security. We apply strict data minimization where possible.

Your Data: Usage and Protection

Personal data helps us respond to your requests, protect your account, and adapt our services to your needs. It is securely processed by authorized staff only.

We employ the latest encryption and access controls. No user data is shared with advertisers or unrelated parties.

Your Rights and Choices

You have the right to view, correct, delete, or restrict use of your personal information at any time in accordance with Canadian law. Requests are processed promptly.

Access Rights

Ask for a copy of your stored data.

Rectification Rights

Request corrections for inaccurate details.

Erasure Rights

You may ask to have your data deleted.

Data Portability

Obtain your data in a portable format.

When Data Is Shared

We share data only with trusted vendors for secure system operations or when required by law or regulations.

Your data is never sold or disclosed for marketing. Any transfer outside Canada follows strict compliance procedures.

Your Data Security

We maintain robust security protocols against unauthorized access and data loss, including regular audits.

In the unlikely event of a breach, affected users are notified promptly with guidance.

Contacting Our Privacy Office

Use the details below with privacy questions.
Address: 204 Saint-Sacrement Street, Montreal, QC H2Y 3S7 Canada
Phone: +1-693-745-2782
Email: content@duranovaquix.com